case study

Hammond Park Catholic School finds success with eduAPP

December 11, 2018

Hammond Park Catholic Primary School decided to invest in eduAPP back in 2017, after the school met the Digistorm team at the EduTech Conference in Sydney. The school explained how they had been nonplussed with their existing app, and were looking for something which better met their communication requirements. The team at Digistorm addressed the school’s needs by developing a custom mobile app which acted as the school’s primary communication channel.

This case study will put a spotlight on Hammond Park Catholic Primary School, focusing on the challenges the school faced and how Digistorm’s eduAPP product was able to address these.

What were the reasons behind investing in the school app?

We had already invested lots of time and money in another school app and we were not particularly impressed with the level of support nor the end user experience.  We were looking for an app to be our primary communication tool which would allow parents to find all the relevant information they needed. The app would be used to replace the 5 other different systems we were using across the school. After speaking to Digistorm, we felt confident that eduAPP would be able to meet our marketing and communication needs. 

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"We were looking for an app to be our primary communication tool which would allow parents to find all the relevant information they needed."

 How do you and your team currently use eduAPP?

We use the school app for communication purposes. Each Tuesday at 4pm we post weekly messages on the app which can be seen by parents and staff. We also use the app to send push notifications and general updates of things happening around the school.

What types of goals or tasks are you using the eduAPP to accomplish?

The app allows us to successfully manage general administrative tasks such as recording school absences, excursion permission forms, principal communication and organising the school calendar. As everything is recorded in the same place, it makes it so much easier to manage various ad hoc tasks and general communication with parents.

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"The app has aided productivity enormously, as it allows us to send bulk messages to multiple year groups at the same time."

What is the main advantage to using the app? Has it aided productivity in any way?

The main advantage to the app is that it is really easy to use, for both the admin and the front-end user.  The app has allowed us to execute the majority of our administrative tasks without any problems. Another advantage is that we are able to password protect all our confidential information, meaning that all sensitive data is kept private.  

The app has aided productivity enormously, as it allows us to send bulk messages to multiple year groups at the same time. Prior to eduAPP, we had to send out the same message numerous times, across the various year levels. This was extremely time consuming and slowed down productivity.

We also loved the start-up resources that were sent through to support the launch of the new app. These resources included both hard and digital copies of how the app would look, and instructions on how parents could download and use it.  These were really helpful for the launch and roll out to parents.

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"With the help of eduAPP, we have been able to respond to queries effectively, professionally and promptly."

What is your advice to others who might be considering using the app?

We had very clear objectives about what we wanted the school app to do for HPCPS and Digistorm were able to successfully meet these requirements. The team at Digistorm have always been really friendly and very responsive to our needs.

As we had previously worked with a competitor app company before Digistorm, we were able to see noticeable differences between the two companies. Neither the product, service or price matched the quality and standard we had received from Digistorm.  With the help of eduAPP, we have been able to respond to queries effectively, professionally and promptly.

Would you recommend using Digistorm to other schools? 

Most definitely!