5 Reasons to Take Your School's Enrolment Process DigitalJuly 22, 2019
Nowadays, we live the majority of our lives online and we expect all of our digital experiences to be simple, intuitive and user-friendly -- so why should your school's enrolment process be any different? In this post, we're going to dive into our top five reasons why you need to take your school's enrolment process digital.
1. It creates a better user experience
Are you noticing that prospective parents are dropping off during the enrolment process but aren't sure what to do? We’ll let you in on a little secret, it all starts with creating a great user experience. If you want to stop prospective parents slipping through the cracks, you'll need to focus on removing any barriers that might be getting in the way -- such as clunky, time-consuming enrolment processes.
The enrolments process has changed, and schools need to change their thinking in response.
To find out more, read our post Changing the Way Schools Think About Enrolments.
Start by examining what your school's current process looks like, what are the steps involved? Are parents required to download PDF documents, handwrite information, and manually scan it back to you? Those are a lot of steps and your goal should be to reduce the effort it takes to enrol, not increase it. If you want to improve enrolment completion rates while creating a better experience for parents, consider taking your process digital with an online enrolment portal.
Digistorm’s ENROL for example provides parents with a digital, mobile-responsive form that can be completed on the go at a time and place that suits them. The form captures and saves information as they go and allows parents to easily upload required documents directly from their mobile or computer, making the process simple! While an online enrolment portal is great for parents, there are plenty of perks for your school too -- like streamlining your manual data entry.
2. Streamline your manual processes
Did you know that 40 per cent of workers say at least a quarter of their workweek is taken up by repetitive tasks? Let’s take a moment to think about this in the context of your school -- what manual tasks are taking up your valuable time and resources? If we were to take a guess, we'd say manual data entry would be on the list.
Does your current enrolment process leave you drowning in a sea of spreadsheets? Having to keep track of new enrolments through manual data entry not only time-consuming, but it's also a huge risk to your data's integrity. An online enrolment portal allows you to automate this process and reclaim hours of your back, leaving time for more important and creative tasks.
Streamlining your data entry and keeping everything centralised is definitely a major perk of implementing an online enrolment portal, but how would you also like to never have to chase parents up for application fees again? ENROL integrates with leading financial providers, enabling you to add a payment gateway to your online enrolment form so that you can streamline the entire process from start to finish.
3. Improve your data integrity
Your database is your ‘golden ticket’ to capturing, nurturing and engaging prospective and current parents, so it’s essential to ensure that your data is accurate. As we touched on earlier, collecting enrolment data through a handwritten PDF document isn't always going to end in 100 per cent accuracy. We're only human and of course, we humans make mistakes but when it comes to your school’s data, mistakes can wreak havoc on your bottom line.
Another perk of taking your enrolment process digital is data validation. Not sure what we mean by data validation? Essentially it means that parents won’t be able to submit their enrolment application if they haven’t completed all of the required fields accurately. Pretty handy right? No more phone calls or emails to chase up missing information. Not only does this mean you’ll never have to chase up incomplete applications again, but you’ll also be improving overall data integrity.
4. It gives you a holistic view of your applications
Receiving some applications in person, some through mail and some by email means that your school doesn’t have an understanding of the enrolment pipeline (at least until the data is entered into your school system). Having an online enrolment system means that you can view enrolments at every status, all in one place. Understanding the point of the enrolment journey that each potential parent and student have reached will help your school to shape their marketing efforts, their communications and their customer relationship management.
The key to driving more enrolments is a deep understanding of the journey prospective parents take to get there.
Check out our post, Understanding the Enrolment Customer Journey.
5. You'll reduce your environmental impact.
Moving from a paper-based system to digital will have an undeniable impact on your school's environmental footprint. You'll remove the need to print paper forms, both on your end and on your prospective parent's end (and let's face it -- the number of individuals who actually have a printer in their home is dwindling!). In addition to this, your enrolment data will be stored safely and securely online, rather than physically in a filing cabinet.
Wrapping it all up
In short, if you want to ensure that prospective parents aren’t slipping through the cracks during the enrolment process, creating a great user experience is key. If you’d like to learn more about how you can streamline some of your clunky administrative tasks, get in touch with one of our friendly Digistorm team members and ask us about Digistorm ENROL -- our innovative enrolments portal that is custom-built to suit your school requirements.